Lake District Estates Privacy Policy

We collect information about you for three reasons: firstly, to process any online orders/enquiries, secondly to provide news if you are a subscriber and thirdly to provide you with the best possible service. We thought you may like to how we collect certain information or data about you and your visit to our website when you use www.lakedistrictestates.com

Company:
relates to any legitimate company, on which you are directly employed, authorised on behalf of or plan to start.

GDPR:
relates to The General Data Protection Regulations due to come into effect on 25th of May 2018. 

We will be collecting:

  • Search terms you have used to either find our website or used on our website, a record of all browsing behaviour including links clicked. This is done via a cookie which is set on your first arrival to our website and the contents of any form you submit to us. Our complete Cookie policy is included in this document.
  • Information that will help us contact you in the future like: name, company name, address, phone and email.
  • And retain all personal information disclosed by you to us, we will not seek to append personal data from external sources.
  • Information on engagement with the emails and SMS messages you receive from us.
  • The IP address your router freely transmits to our web servers.
  • Your browser user agent, as freely transmitted by your computer. This includes your browser build information, your device type and your computer’s operating system.

We will not be collecting:

  • Information about browsing habits outside of our own domains (www.lakedistrictestates.com)
  • Personal information relating to you and your private life, such as gender, age.

This data is held in a state of the art highly protected data storage environment within the UK and will be used to:

  • Improve the content and relevance of what we send to you,
  • Help improve the content we display on our website,
  • Answer any questions you may have submitted and retain this information to ensure a fast and effective service in the future,
  • Provide you with the fastest access to the latest content relevant to you,
  • Ensure we remain compliant under the terms of the GDPR.

WHERE DO WE STORE YOUR DATA?

We only store data with UK Force24 managed secure environment. Your data will never be transmitted outside of the UK. Unless you have specifically requested us to do.

EMAIL AND SMS OPTIONS

We use the Force24 platform to send both email and SMS, both the Force24 data centre and its support professionals are located within the EU.

By submitting your information into one of the force24.co.uk or force24.com data capture points you are confirming the following:

  • You are doing so in your capacity as a representative of the company.
  • You are over 18 years of age.
  • You are accepting the relevance of the Force24 product and services to the business interests of the company.
  • You are providing contact information that will facilitate the communication between Force24 and the company only.

Should you wish to stop receiving emails from us ‘The Company’

  • You may use the unsubscribe link, which will be present within the footer of every email and SMS we send to you. Your subscription preferences will be immediately updated.
  • You may write to specifically requesting your removal (addressed to: Data Controller, c/o Lake District Estates ®, Maudlands, 13 Maude Street, Kendal, Cumbria, LA9 4QD, your request will be actioned upon within 28 days of its receipt. You must include your name and email address for us to ensure its removal.

Please note we cannot accept unsubscribe requests through any other channel.

DATA SECURITY

Due to the open nature of the internet transmitting data to Force24 must only be done via approved data transmission channels. We will endeavour to ensure your data is transmitted to us using the known best practice approaches. It’s important to note, any data you send to us is sent at your own risk.

Once your data is received, it will be stored within the Force24 secure data environment, where we have robust processes and procedures to keep it safe.

DISCLOSING YOUR INFORMATION

We will only pass on the personal information collected if we have a legal obligation to do so.

We will not share your information with any Third Parties.

YOUR RIGHTS

Lake District Estates ® is working hard to ensure it sets an exemplarily standard in data management and usage. Specifically, under the proposed the GDPR you have the right to request the following:

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure (or be forgotten)
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automatic decision making and profiling

For more information on GDPR and your rights please see 
https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr/

If you have questions concerning the processing of your personal data you should contact Data Controller, Lake District Estates ®, Maudlands, 13 Maude Street, Kendal, Cumbria, LA9 4QD, email: enquiries@lakedistrictestates.com or telephone 01539 721626

In the event that you have not received a response within 30 days you have the right to contact The ICO, Wycliffe House, Water Lane, Wilmslow, SK9 5AF, Email: https://ico.org.uk/global/contact-us/email or telephone: 0303 123 1113.

EXTERNAL LINKS

Lake District Estates ® may from time to time link to third party websites displaying useful content. It's important to note this privacy policy specifically covers www.lakedistrictestates.co.uk and .com domains.

Please ensure you have verified the privacy policies on any external websites before submitting personal information.

Company Registration Number: 346 999 | VAT Number: GB 156 5145 64

 

Website Terms and conditions

Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the website. the Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk.

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