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Job vacancies

Please see below our job vacancies within the Lake District Estates Group of Companies. If you would like to register interest for an advertised vacancy, please fill in the relevant forms and send to us. Alternatively if you wish to leave your details on file, please fill out the form at the bottom of the page.


Available Positions

Company: Ravenglass & Eskdale Railway


Hours: 40

Address: Ravenglass, Cumbria

Job Description

Administration Officer

We are looking for someone who has a genuine passion for customer service, is friendly and helpful with an excellent telephone manner and enjoys working as part of a small team. You will have excellent communication skills and the ability to manage customer expectations efficiently, be flexible, focused, self-motivated and be effective at time management and organisation. 

 You must possess a good working knowledge of Microsoft software, in particular Excel and Word have the aptitude and ability to adapt to different software systems and processes.  You should have a good understanding of utilising the internet and ecommerce environments.  Previous experience in an administrative post is essential.

 Weekend and bank holiday working will be required on a rota basis. This is a responsible position within the company and as such may require additional hours to be worked where operationally necessary.

About the Job:  We are seeking an experienced and versatile administrator to join our team at Ravenglass & Eskdale Railway.  You will provide a welcoming and efficient reception and administrative service, for customers, visitors and companywide colleagues, dealing efficiently with their enquiries and ensuring outstanding customer service at all times.  You will be the first point of contact for incoming telephone and email enquiries which will require professional, enthusiastic and effective handling. 

Full Time Position:  35 hrs per week over 5 days on a rota to include weekend and bank holiday working

Salary:  £8.50 per hour

Fixed Term Position:  availabile immediately and contracted until  01/01/2021  

Full details of the position are available to download below.

Please forward a CV for the attention of Stuart Ross, General Manager - Visitor Experience

Ravenglass and Eskdale Railway, Ravenglass, Cumbria, CA18 1SW
Tel: 01229 717171 | Email: steam@ravenglass-railway.co.uk

Closing Date: 31st March 2020

Job Description  

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